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Customer Retention

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Customer Retention

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Papers tagged with "Customer Retention"

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Vol 12, Issue 6 (June 2026) Computer Science And Engineering

Forecasting Customer Turnover Using Machine Learning

Customer Churn Prediction Is An Essential Task For Telecommunication Companies To Reduce Customer Loss And Improve Retention.A Machine Learning System Is Proposed In This Paper To Predict Customer Churn By Using Customer Usage History. Fron...

Sowndarya .M, MS.G.P Angeline Pearl
Vol 12, Issue 5 (May 2026) ARTIFICAL INTELLIGENCE &DATA SCIENCE

Customer Sales Predication Using Artifical Intelligence

Customer Churn Prediction Is An Important Research Problem In Business Analytics That Helps Organizations Identify Customers Who Are Likely To Discontinue Their Services. This Paper Proposes A Machine Learning-based Churn Prediction Framewo...

M.Sheeba, k.Srivalli, Y.Venkataprasanna, CH.Devaki
Vol 11, Issue 4 (April 2025) Marketing

Analysing Customer Satisfaction On Strokx Technologies Kochi

This Study Investigates Customer Satisfaction With Software Solutions Provided By Strokx Technologies, A Kochi-based IT Firm Specializing In CRM, ERP, Web, Mobile, And AI Applications. The Research Aims To Understand How Well These Solution...

Majitha Nasriya M, Dr KVS Raj
Vol 11, Issue 4 (April 2025) Management Studies

CUSTOMER RETENTION STRATEGIES FOR B2B SOFTWARE FIRMS WITH SPECIAL REFERENCE TO CYDEZ TECHNOLOGIES, KOCHI

This Project Investigates Customer Retention Strategies For B2B Software Firms, With A Special Focus On Cydez Technology. As Acquiring New Customers Becomes Increasingly Expensive And Time-consuming, Retaining Existing Clients Has Become A...

Ms Durga C, Mr. Srinivas M B
Vol 11, Issue 4 (April 2025) MARKETING MANAGEMENT

EFFECTIVENESS OF INFLUENCER MARKETING ON CUSTOMER RETENTION:A STUDY AT HEDGE FINANCE LTD,KOCHI.

The Exponential Growth Of Digital Media Has Tremendously Reshaped Marketing Dynamics Across Sectors, Including Financial Services. Among The New Trends, Influencer Marketing Has Attracted Significant Attention As A Strategy To Foster Trust...

Ms. Swethak, Dr.K.V.S. Raj
Vol 11, Issue 4 (April 2025) MARKETING

Optimizing Service Efficiency And Consumer Satisfaction: A Study On Krishnara Enterprises (Authorized Franchise Of Eureka Forbes)

This Paper Analyses The Relationship Between Service Efficiency And Consumer Satisfaction At Krishnara Enterprises, An Authorized Franchise Of Eureka Forbes, Operating In The Consumer Appliance Sector. The Research Aims To Identify Key Driv...

Susmitha.S, Dr. Ashokan.C
Vol 11, Issue 4 (April 2025) Marketing

A STUDY ON FACTORS INFLUENCING CUSTOMER RETENTION AND GROWTH AT PRICOL PRECISION PRODUCTS PVT LTD, HOSUR

This Study Explores The Critical Factors That Drive Customer Retention And Growth At Pricol, A Leading Manufacturer In The Automotive Components Industry. As Competition Intensifies And Customer Expectations Evolve, Retaining Existing Custo...

Mr.Sanoj K, Dr Ks Sreejamol
Vol 11, Issue 2 (February 2025) Information Technology

AUTOENCODER BASED CHURN PREDICTION IN TELCOM USING MACHINE LEARNING

Customer Churn Prediction Is A Critical Challenge In The Telecom Industry, Where Retaining Existing Customers Is More Cost-effective Than Acquiring New Ones. This Paper Explores The Development Of A Churn Prediction Model Using Machine Lear...

Vasavi Mekala, Haneef Mohammad, Kamal Deepak Pedapalli, Varshitha Lingamaneni, V Rashmi
Vol 10, Issue 7 (July 2024) Commerce With Professional Accounting

BRAND LOYALTY AND CUSTOMER RETENTION IN THE INDIAN SMARTPHONE MARKET

In The Indian Smartphone Market, Brand Loyalty And Customer Retention Are Critical For Sustained Success. With Fierce Competition Among Numerous Brands, Understanding Factors Influencing Consumer Loyalty Is Essential. Moreover, The Impact O...

Dr. A. Vini Infanta, M. Raghul , R. Aksetha
Vol 9, Issue 7 (July 2023) Management Studies

A STUDY ON THE EFFECT OF CHANGE IN MANAGAMENT IN THE PERCEPTION OF CUSTOMERS AT RELIANCE BISMI WITH REFERENCE TO THRISSUR

This Study Investigates The Impact Of A Change In Management On Bismi Hypermarket, A Prominent Retail Organization. The Objective Of The Research Is To Analyze How The Change In Management Influences Various Aspects Of The Hypermarket's Ope...

Mr. Vishnu mangattil, Ms.Dr.Sreejamol K.S
Vol 8, Issue 6 (June 2022) Computer Science & Engineering

MACHINE LEARNING APPROACH ON CUSTOMER CHURN ANALYSIS: A COMPARATIVE STUDY

The Customer Churn Prediction Is One Of The Challenging Problems In The Telecom Industry. With The Advancement In The Field Of Machine Learning And Artificial Intelligence, The Possibilities To Predict Customer Churn Has Increased Significa...

Denisha. E, Shanmuga Sundari. B, Babu Renga Rajan. S
Vol 4, Issue 3 (March 2018) Business Administration

A STUDY ON CUSTOMER RELATIONSHIP MANAGEMENT (CRM) IMPLEMENTATION AND CUSTOMER OPINION, CUSTOMER SERVICES QUALITY, CUSTOMER EXPEACTED, INSURANCE INDUSTRY TAMIL NADU IN THANJAVUR DISTRICT

Insurance Plays An Important Role In The Financial Sector But While There Is Many Research On The Casual Relationship Bank Lending And Economic Growth Is Often Ignored Relationship Insurance And Economic Growth. Among Financial Intermediari...

Mr. G.Balakrishnan, Dr. V.Nagajothi
Vol 3, Issue 10 (October 2017) Business Administration

A STUDY ON CUSTOMER RELATIONSHIP MANAGEMENT IMPLEMENTATION & CUSTOMER LOYALTY, IN INSURANCE SECTORS TAMIL NADU, IN INDIA

Insurance Plays Customer Relationship Management An Important Role In The Financial Sector But While There Is Many Research On The Casual Relationship Bank Lending And Economic Growth Is Often Ignored Relationship Insurance And Economic Gro...

Mr. G.Balakrishnan, Dr. V.Nagajothi

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