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Service Quality

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Service Quality

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Papers tagged with "Service Quality"

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Vol 12, Issue 9 (September 2026) Library And Information Science

User Satisfaction With Library Services In Management Institutions: A Study

User Satisfaction Is An Important Indicator For Evaluating The Effectiveness And Quality Of Library Services In Management Institutions. Academic Libraries Supporting Management Education Are Expected To Provide Relevant, Timely, Accessible...

Rajshri Bansidhar Gadkari, Dr.Bhagyashri Yeshwantrao Keskar
Vol 11, Issue 4 (April 2025) Marketing

Analysing Customer Satisfaction On Strokx Technologies Kochi

This Study Investigates Customer Satisfaction With Software Solutions Provided By Strokx Technologies, A Kochi-based IT Firm Specializing In CRM, ERP, Web, Mobile, And AI Applications. The Research Aims To Understand How Well These Solution...

Majitha Nasriya M, Dr KVS Raj
Vol 11, Issue 4 (April 2025) Marketing

Evaluating Customer Satisfaction And Loyalty In Steel Construction Services In Fabtech Building Systems Pvt Ltd, Kalamassery ,Cochin

This Study Evaluates Customer Satisfaction And Loyalty In The Steel Construction Services Offered By Fabtech Building Systems Pvt Ltd, A Prominent Player In The Pre-engineered Building (PEB) Sector Based In Kalamassery, Kerala. As The Deman...

Nandana P S, Srinivas M B
Vol 11, Issue 4 (April 2025) Marketing

A STUDY ON FACTORS INFLUENCING CUSTOMER RETENTION AND GROWTH AT PRICOL PRECISION PRODUCTS PVT LTD, HOSUR

This Study Explores The Critical Factors That Drive Customer Retention And Growth At Pricol, A Leading Manufacturer In The Automotive Components Industry. As Competition Intensifies And Customer Expectations Evolve, Retaining Existing Custo...

Mr.Sanoj K, Dr Ks Sreejamol
Vol 11, Issue 3 (March 2025) Commerce

A STUDY ON IMPACT OF AI ON CUSTOMER SATISFACTION IN ECOMMERCE WITH REFERENCE TO AMAZON

Artificial Intelligence (AI) Plays A Vital Role In Enhancing Customer Satisfaction In E-commerce, Particularly On Platforms Like Amazon. This Study Examines The Impact Of AI-driven Technologies Such As Personalized Recommendations, Chatbots...

Ms. Veera Devi.V, Mr. C. Balaji
Vol 11, Issue 3 (March 2025) Commerce

A STUDY ON FACTORS INFLUENCING CUSTOMER PREFERENCES AND EXPECTATIONS IN SERVICE-BASED INDUSTRIES

Customer Preferences And Expectations Play A Crucial Role In Shaping The Success Of Service-based Industries. This Study Explores The Key Factors Influencing Customer Choices, Including Service Quality, Digitalization, Personalization, Bran...

Dr. Kanagaraj.P, Ms.Jananisree.P
Vol 7, Issue 8 (August 2021) Civil Engineering

ASSESSING THE SERVICE QUALITY OF PUBLIC TRANSPORTATION SYSTEM OF AMRAVATI CITY

Public Transport Systems Face The Challenge Of Attracting Users To Fight The Lost In Market Share, Mostly Due To The Increasing Use Of Private Cars. Therefore, The Concepts Of ‘quality’ And ‘customer’ Must Change And The Focus Must Be On Me...

Gauri Narendra Ambhore
Vol 7, Issue 3 (March 2021) Management Studies

A STUDY ON SERVICE QUALITY AND IT’S IMPACT OF CUSTOMER LOYALTY IN RETAIL STORE

The Advent Of New Ways Of Shopping, Such As Online Transactions, Credit Card Payments, And Customer Cards, Has Prompted Retailers To Consider The Value Of Customer Loyalty In The Face Of Global Competition. As A Result, Research Must Concen...

Dr.M.Robinson, M.Vignesh
Vol 6, Issue 11 (November 2020) Commerce With Professional Accounting

A STUDY ON SERVICE QUALITY PROVIDED BY BSNL MOBILE SERVICE WITH SPECIAL REFERENCE TO COIMBATORE CITY

Service Quality Is The Degree And Direction Between Customer Service Expectations And Perceptions. Perceived Service Quality Is Defined As How Well A Service Satisfies The Expectations Of Customers. Service Quality Has An Impact On Profita...

Mr.P.Kanagaraj, Roshan. N
Vol 6, Issue 4 (April 2020) MBA

A STUDY ON SERVICE QUALITY IN HEALTHCARE SYSTEM WITH SPECIAL REFERENCE TO MEENAKSHI HOSPITAL THANJAVUR

Quality Is The Major Want By A Customer Or In Other Words The Quality Can Be Said As The Measure Of Customer Happiness (from Meeting A Need Or Reaching A Goal). One Of The Most Important Ingredients Of Successful Organizations Is Customer F...

Dashelya K, S.Mervin Sesu Raj
Vol 4, Issue 4 (April 2018) BUSINESS MANAGEMENT

FACTORS AFFECTING THE SERVICE QUALITY AND E-BANKING SERVICES

The Present Research Paper To Study The Factors Affecting The Service Quality On E-banking Services And Also The Affect Of These Factors On Various Demographic Variables And E-banking Services, Best Service Quality Always Helps To Retaining...

Rambabu Lavuri
Vol 4, Issue 2 (February 2018) Management Studies

A Study on Service Quality of Private Banks-Literature Review

Service Quality Has Become An Important Tool In The Service Industry. The Concept Of Customer Satisfaction Is Widely Recognized As A Key Differentiator Which Occupies A Position In Marketing Thought And Practice And Is The Major Outcome Of...

Mr.M.Robinson, K.Sundareshwaran
Vol 3, Issue 11 (November 2017) Computer Science

ENRICHED PROFIT MAXIMIZATION SERVICE BASED SCHEME FOR MULTI- CLOUD PLATFORM

An Effective And Efficient Way To Provide Computing Resources And Services To Clients On Demand, Cloud Computing Has Become More And More Popular. From Cloud Service Providers’ Perspective, Profit Is The Most Important Consideration Along W...

Ravikiran Batchalakuri, Ganesh Konda
Vol 3, Issue 5 (May 2017) Service Quality

A MEASURE ON SERVICE QUALITY IN CUSTOMER TOWARDS TELECOM NETWORKS IN INDIA

The Quality Of Service Is Very Important Measure For The Service Industry For Their Long Term Survival And Its Growth. At The Same Time The Current Position Of The Service Provider Is To Be Analyzed For Their Performance And Stay Competitiv...

Dr. S.Saravanan, K. Manigandan

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