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Relationship Management

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Relationship Management

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Papers tagged with "Relationship Management"

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Vol 12, Issue 6 (June 2026) MANAGEMENT

A STUDY ON EMPLOYEE RELATIONSHIP MANAGEMENT BETWEEN THE EMPLOYER & EMPLOYEE WITH SPECIAL REFERENCE TO QUESS CORP LTD

Employee Relationship Management (ERM) Has Emerged As One Of The Most Vital Aspects Of Human Resource Management In Contemporary Organisations. Effective Management Of Employer-employee Relationships Contributes Significantly To Organisatio...

HARIHARAN J, Suganthi A
Vol 12, Issue 3 (March 2026) Computer Science And Engineering

SALESFORCE-BASED AI HEALTH SUPPORT FOR CUSTOMER RELATIONSHIP MANAGEMENT(CRM) USING NLP AND PREDICTIVE ANALYTICS

Healthcare Smart Support Is An Artificial Intelligence (AI)–based Healthcare Support Management System Developed Using The Salesforce Customer Relationship Management (CRM) Platform And A Python-based Natural Language Processing (NLP) Engin...

Hemalatha K, Santhiya S, Monish Kumar S, Prof. Mrs. X. Anitha Sarafin, Prof.Dr.A Geethapriya
Vol 11, Issue 4 (April 2025) Management Studies

A STUDY ON THE IMPACT OF CUSTOMER RELATIONSHIP MANAGEMENT ON SALES AT BHARATH RUBBER INDIA LIMITED, MADURAI

This Project Examines The Impact Of Customer Relationship Management (CRM) On Sales Performance At Bharath Rubber India Limited. The Study Aims To Understand How CRM Practices Influence Customer Satisfaction, Loyalty, And Revenue Generation...

Brindha Devi P
Vol 11, Issue 4 (April 2025) Management Studies

CUSTOMER RETENTION STRATEGIES FOR B2B SOFTWARE FIRMS WITH SPECIAL REFERENCE TO CYDEZ TECHNOLOGIES, KOCHI

This Project Investigates Customer Retention Strategies For B2B Software Firms, With A Special Focus On Cydez Technology. As Acquiring New Customers Becomes Increasingly Expensive And Time-consuming, Retaining Existing Clients Has Become A...

Ms Durga C, Mr. Srinivas M B
Vol 7, Issue 9 (September 2021) Computer Science

IMPACT OF ARTIFICIAL INTELLIGENCE IN BUSINESS

Computerized Reasoning Is An Innovation That Spotlights On Making Savvy Machines That Are Fit For Mimicking Human Knowledge. Another Age Of AI Has Arisen To Further Develop Business Dynamic, Estimating And Overseeing Client Relationship. Su...

Satyapramod Nandikolmath
Vol 7, Issue 4 (April 2021) Computer Science

CUSTOMER RELATIONSHIP MANAGEMENT

CRM Is Short For Customer Relationship Management. The Ideas Behind Customer Relationship Management Are By No Means Now. Today It’s Widely Acknowledged How You Understand And Treat Your Customers, Goes A Long Way To Determining Your Future...

Gayathri C S, Mrs. J. Kalaivani
Vol 4, Issue 4 (April 2018) Information Technology

CONSUMER BEHAVIOUR ANALYSIS USING DATA MINING

This Paper Reviews The Use And Need Of Additional Tools For Analyzing The Pattern Of Behaviour Shown By The Consumers Towards A Particular Product, Shop, Business Or Idea. It Is Achieved By The Consumer Behaviour Models. Consumer Behaviour...

Ms. Meenu Garg, Nishita Kamal, Rhea Singh
Vol 4, Issue 3 (March 2018) Business Administration

A STUDY ON CUSTOMER RELATIONSHIP MANAGEMENT (CRM) IMPLEMENTATION AND CUSTOMER OPINION, CUSTOMER SERVICES QUALITY, CUSTOMER EXPEACTED, INSURANCE INDUSTRY TAMIL NADU IN THANJAVUR DISTRICT

Insurance Plays An Important Role In The Financial Sector But While There Is Many Research On The Casual Relationship Bank Lending And Economic Growth Is Often Ignored Relationship Insurance And Economic Growth. Among Financial Intermediari...

Mr. G.Balakrishnan, Dr. V.Nagajothi
Vol 4, Issue 3 (March 2018) Commerce

CUSTOMER RELATIONSHIP MANAGEMENT: A THEORETICAL FRAMEWORK

The Sole Objective Of Every Business Concern In Ancient Period Was Making Profit But Now It Takes Deviation With Maximization In Terms Of Profit, Value And Wealth. The Business, Trading Or The Marketing Is Not Confined With Only Buying And...

Mr.Harish Tigari
Vol 4, Issue 2 (February 2018) COMMERCE AND MANAGEMENT

E- CUSTOMER RELATIONSHIP MANAGEMENT IN E-COMMERCE – TO STUDY ITS ROLE, ISSUES AND CHALLENGES

Existence Of Any Business Entity In A Defined Circumstance By The Information Society, Depends On Successful E-commerce And The Final Credit Of Successful Modern E-commerce Is Primarily Based Upon The Relationship Marketing I.e. CRM/ E-CRM....

Baljinder Kaur
Vol 3, Issue 11 (November 2017) Business Administration

A STUDY ON IMPLEMENTATION OF CUSTOMER RELATIONSHIP MANAGEMENT (CRM) PRACTIES IN INSURANCE INDUSTRY THANJAVUR DISRTICT

The Services Sectors In The Developed Countries Are Using This Customer Relationship Management (CRM) Insurance Sectors Can Help Organizations Manage Customer Interactions More Effectively To Maintain Competitiveness In The Present Economy...

Mr G.Balakrishnan, Dr. V.Nagajothi
Vol 3, Issue 10 (October 2017) Management Studies

DESIGNING CONCEPTUAL MODEL FOR BANKING CUSTOMER RELATIONSHIP MANAGEMENT SYSTEMS BASED ON CLOUD COMPUTING

Nowadays Customer Requirements And Customer Behavior Have Changed Considerably. To Support These Needs, And To Gain Competitive Advantages, Customer-centric Strategies Must Be Used. Customer Relationship Management Is One Of These Strategie...

Dr.K.R.mahalaxmi, S.suganya
Vol 2, Issue 7 (July 2016) CSR

CORPORATE SOCIAL RESPONSIBILITY PRACTICES IN THE INDIAN FINANCIAL INSTITUTIONS - A SELECT STUDY

Most Of The Banks Use Corporate Social Responsibility (CSR) Practices As A Marketing Tool And Many Are Only Making Token Efforts Towards CSR In Tangential Ways Such As Donations To Charitable Trusts, NGOs, Sponsorship Of Events, Etc. Very F...

Prof. VVS Sesha Mohan, P. Jeevan Pradeep

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