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Digital Reference Services In Academic Libraries: Emerging Trends, Barriers And Future Directions
Reference Work Has Shifted From Academic Library Desks, To Email, Web Forms, Live Chat, Video, Text Messaging And Most Recently To AI Chatbots And Generative Systems. Those Channels Offer Assistance Not Just Outside Of Hours, But They Also...
A STUDY ON IMPACT OF AI ON CUSTOMER SATISFACTION IN ECOMMERCE WITH REFERENCE TO AMAZON
Artificial Intelligence (AI) Plays A Vital Role In Enhancing Customer Satisfaction In E-commerce, Particularly On Platforms Like Amazon. This Study Examines The Impact Of AI-driven Technologies Such As Personalized Recommendations, Chatbots...
A STUDY ON THE INTEGRATION OF ARTIFICIAL INTELLIGENCE IN THE LANDSCAPE OF SOCIAL MEDIA MARKETING
In The Rapidly Evolving Landscape Of Digital Marketing, The Integration Of Artificial Intelligence (AI) Presents A Transformative Opportunity For Businesses, Especially Digital Marketing. AI Facilitates Personalized Marketing Strategies, En...
ADVANCEMENT OF AI CHATBOTS USING EMOTIONAL INTELLIGENCE
A Chatterbot Or Chatbot Aims To Make A Conversation Between Both Human And Machine. It Can Take User Input In Many Formats Like Text, Voice, Sentiments, Etc. And Returns Most Appropriate Response For The Users’s Request.You Must Have Used...
FAQ CHAT BOT
Chat Bot Is An AI-based Service Which Can Communicate With Customers Independently And Without The Involvement Of An ‘alive’ Representative.There Exist Many Chatbots In The Current Internet But There Exist No Chatbot That Helps In Improving...