Impact Factor
Publish Your Paper
Submit your research manuscript for fast peer review and publication.
Submit Paper
Papers tagged with "Complaint Management"
Multimodal Civic Issue Intelligence For Predictive Urban Service Insights And Real-Time Governance Analytics
CivicCMS Is An AI-integrated Civic Complaint Management Platform Built On Spring Boot 3.2, MySQL, And The Claude AI API. It Enables Citizens To Report Civic Problems Such As Potholes, Water Leaks, Power Outages, Garbage Overflow, Drainage B...
SMART PUBLIC TRANSPORT COMPLAINT AND FEEDBACK SYSTEM
Public Transportation Systems Serve As The Backbone Of Urban Mobility, Yet They Frequently Suffer From Service Quality Degradation Due To The Absence Of Efficient, Real-time Passenger Feedback Mechanisms. Traditional Complaint Channels Such...
Students Voice And Support System: A Web-Based Grievance Management Platform For Academic Institutions
Grievance Handling In Most Academic Institutions Still Depends On Paper-based, Informal Processes That Offer Students No Transparency Or Follow-up. The Students Voice And Support System (SVSS) Is A Web-based Platform Built Using Python, Dja...
Crowdsourced Civic Issue Reporting And Resolution: A Digital Platform For Transparent Urban Governance
Urban Municipal Infrastructure In India Faces A Lot Of Issues Such As Potholes, Improper Water Management, Broken Streetlights, Water Leakage And Drainage Blockages. The Major Challenge That We Are Facing In This Modern Era Is That The Auth...