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Digital Reference Services In Academic Libraries: Emerging Trends, Barriers And Future Directions
Reference Work Has Shifted From Academic Library Desks, To Email, Web Forms, Live Chat, Video, Text Messaging And Most Recently To AI Chatbots And Generative Systems. Those Channels Offer Assistance Not Just Outside Of Hours, But They Also...
ADVANCEMENT OF AI CHATBOTS USING EMOTIONAL INTELLIGENCE
A Chatterbot Or Chatbot Aims To Make A Conversation Between Both Human And Machine. It Can Take User Input In Many Formats Like Text, Voice, Sentiments, Etc. And Returns Most Appropriate Response For The Users’s Request.You Must Have Used...