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Author(s):

Mr.Sanjai P | Ms. Gopika P
Keywords:

Cold Chain Logistics, Temperature Control, Supply Chain Management, Sarvam Logistics, IoT, Sustainability, Customer Satisfaction.
Abstract:
Cold Chain Logistics Is A Vital Component In Industries Dealing With Temperature-sensitive Products Such As Pharmaceuticals, Frozen Foods, And Chemicals. This Study Explores The Operational And Strategic Importance Of Cold Chain Logistics Using Sarvam Logistics As A Case Study. Employing A Mixed-method Research Approach, The Paper Presents Quantitative And Qualitative Data Collected From 104 Respondents Across Departments Such As Logistics, Quality Control, And Operations. The Study Assesses The Effectiveness Of Cold Chain Logistics In Enhancing Product Safety, Reducing Wastage, And Increasing Customer Satisfaction. It Also Identifies The Major Challenges Faced And Evaluates Technological Interventions That Improve Efficiency And Reliability. The Findings Contribute To A Deeper Understanding Of Cold Chain Logistics And Provide Recommendations To Enhance Its Impact Within Organizations.

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