A Study On Reverse Logistics And Product Returns Management

Abstract

This Study Examines Reverse Logistics And Product Returns Management Practices In Modern Organizations. The Research Focuses On Inventory Management, Transportation Efficiency, Warehousing, Technology Adoption, Customer Satisfaction, And Operational Performance. Primary Data Were Collected Through A Structured Questionnaire From 70 Respondents. Statistical Tools Such As Percentage Analysis, Chi-square Test, And Correlation Analysis Were Used. The Findings Indicate That Effective Reverse Logistics Practices Contribute To Operational Efficiency, Cost Reduction, Customer Satisfaction, Sustainability, And Improved Organizational Performance.

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