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Author(s):

YUDESH T | SUGANTHI A
Keywords:

Recruitment, Selection Process, Banking Sector, Quess Corp Limited, Employee Performance, Human Resource Management, Staffing, Workforce Management
Abstract:
This Study Examines The Recruitment And Selection Process In The Banking Sector With Special Reference To Quess Corp Limited, A Leading Workforce Management Company In India. The Study Analyses The Effectiveness Of Existing Recruitment Practices, Identifies Key Strengths And Challenges In The Hiring Process, And Evaluates Their Impact On Organizational Performance. Using A Structured Questionnaire Administered To 108 Respondents Across Departments — Banking, Payroll, Recruitment, And Staffing — The Study Employs Percentage Analysis, Chi-Square Test, And Pearson's Correlation Coefficient As Statistical Tools. Findings Indicate That Recruitment Efficiency (74%), Communication Effectiveness (77%), And Timeliness (70%) Are Strong Areas, While Talent Attraction (53%) And Selection Accuracy (59%) Require Improvement. The Study Recommends Adopting AI-powered Applicant Tracking Systems, Structured Competency-based Interviews, And Diversified Sourcing Channels To Enhance Recruitment Effectiveness.