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Author(s):

S. Sharunithi | Dr M D Chinnu | N. Dhanyalakshmi
Keywords:

E-Commerce, Fraud, Scammer, Consumer Protection Act 2019, Hacking, Consumers, Digital, Protection.
Abstract:
E-Commerce Has Significantly Transformed As Global Commerce. As More People Shop Online, E-commerce Has Become A Huge Target For Scammers. While It’s Convenient To Buy Things With A Click, It Has Also Opened The Door To Problems Like Identity Theft, Fake Websites, And Credit Card Fraud. This Paper Looks At How We Can Make Online Shopping Safer By Focusing On Three Main Areas: Better Laws, Smarter Technology, And More Aware Shoppers.In This Research, Current Laws Like The Consumer Protection Act And The Newest 2025 Guidelines Were Looked Into. Meanwhile The Laws Are Getting Stronger, There Is Still A Big Gap Because Many Shoppers Don’t Know How To Protect Themselves. This Paper Explored How Technology Like AI And Simple Steps Like Two-factor Authentication Can Act As A Shield Against Hackers And Identity Thieves