A STUDY ON CUSTOMER SATISFACTION ON PURCHASING MOBILE PHONES TOWARDS ONLINE SHOPPING SPECIAL REFERENCE WITH MANNARGUDI

The present study was under taken with such a task in mind and its aims at unearthing the customer satisfaction of online mobile purchasing. The leads us to the topic of “A STUDY ON CUSTOMER SATISFACTION ON PURCHASING MOBILE PHONES TOWARDS ONLINE SHOPPING SPECIAL REFERENCE WITH MANNARGUDI’’. The data was collected by administrating questionnaire and by adopting direct personal contact method. The collection data were analyzed and tabulated in a sequential manner and the interpretations are given along with the tabulation. The suggestions and conclusion are given in this report. The conclusion and suggestion is used to improve the satisfaction level of the customers.