A STUDY ON EFFICIENCY OF ARTIFICIAL INTELLIGENCE USAGE IN BANKING SECTOR (SPECIAL REFERENCE IN COIMBATORE CITY)

This study focuses on Artificial intelligence in Banking sector. The banking sector is among the many that artificial intelligence (AI) is transforming. The workload of bankers is reduced and procedures are transformed by AI, which enables machines to emulate human cognitive functions. AI is currently utilized to improve personalized banking services and products by acting as a virtual assistant. This article looks at how artificial intelligence (AI) is changing and assisting bankers, Customers, and the banking industry as a whole, which eventually helps everyone. Banking can increase productivity and improve client experiences by implementing AI. Putting a high priority on data quality, encouraging teamwork, and attending to ethical issues may promote innovation and serve businesses and clients.