Analysing Dealers Satisfaction With Reference To V4c Solution Pvt Ltd Kaloor Kochi.

• Author(s):

  Ms. SHAHALA.K | DR. KVS RAJ

• Keywords:

  Communication And Support, Training And Development, Relationship And Trust, Incentives And Programs.

• Abstract:

  This Research Aims To Support The Company's Efforts In Enhancing Overall Dealer Satisfaction By Identifying Areas For Strategic Improvement. Dealer Satisfaction Plays A Crucial Role In The Success Of An IT Company, Particularly In Today’s Dynamic And Highly Competitive Business Environment. The Findings From This Study Are Expected To Guide The Company In Optimizing Its Operations, With A Focus On Better Serving Its Dealer Network And Understanding Their Specific Needs And Expectations. As The IT Sector Continues To Grow Alongside Other Emerging Industries, Businesses Are Facing Increasing Distribution Challenges. Dealers Are At The Frontline Of These Challenges, Often Struggling With Supply Chain Inefficiencies, Lack Of Timely Support, And Inadequate Communication. This Study Will Provide Valuable Insights Into The Level Of Satisfaction Dealers Have With The Company’s Products And Services. By Gathering Feedback Directly From Dealers, The Company Can Better Evaluate Which Products Are Favored And Why, As Well As Identify Any Gaps In Performance Or Service. Furthermore, The Research Will Analyze The Various Methods And Techniques Currently Employed By The Company To Attract And Retain Dealers. Understanding What Strategies Are Effective—and Which Are Not—will Enable The Company To Tailor Its Approach To Dealer Engagement And Support More Effectively. In Doing So, The Company Can Not Only Improve Satisfaction Levels But Also Foster Stronger, Long-term Relationships With Its Dealer Base. Ultimately, This Research Will Be Instrumental In Highlighting The Key Factors That Influence Dealer Satisfaction. By Addressing These Factors, The Company Can Implement Meaningful Changes That Enhance Dealer Loyalty, Streamline Distribution, And Improve Overall Competitiveness In The Market. The Insights Gained Will Not Only Benefit The Company's Growth But Also Ensure A More Responsive And Adaptive Business Model Aligned With The Needs Of Its Dealer Network.

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Other Details

• Paper id:

  IJSARTV11I4103112

• Published in:

  Volume: 11 Issue: 4 April 2025

• Publication Date:

  2025-04-12

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