An ANALYSIS ON THE CUSTOMER SATISFACTION OF BANKING SERVICES WITH SPECIAL REFERENCE TO PATHANAMTHITTA DISTRICT

• Author(s):

  Susan Saji Kavumkal

• Keywords:

  Customer Satisfaction, Customer Expectation, Pathanamthitta, Customer Perception

• Abstract:

  In A Service Industry Like Banking, The Quality Of Customer Service Hold Primary Significance Particularly In The Context Of Sustained Business Growth. In A Deregulated Environment, Customer’s Expectations Keeps Rising As They Look For More Convenient And

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Other Details

• Paper id:

  IJSARTV4I422195

• Published in:

  Volume: 4 Issue: 4 April 2018

• Publication Date:

  2018-04-01

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