A STUDY ON SERVICE QUALITY AND IT’S IMPACT OF CUSTOMER LOYALTY IN RETAIL STORE

• Author(s):

  Dr.M.Robinson | M.Vignesh

• Keywords:

  Service Quality, Customer Loyalty, Customer Satisfaction.

• Abstract:

  The Advent Of New Ways Of Shopping, Such As Online Transactions, Credit Card Payments, And Customer Cards, Has Prompted Retailers To Consider The Value Of Customer Loyalty In The Face Of Global Competition. As A Result, Research Must Concentrate On The Re

---

Other Details

• Paper id:

  IJSARTV7I342043

• Published in:

  Volume: 7 Issue: 3 March 2021

• Publication Date:

  2021-03-11

Download Article