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A STUDY ON CUSTOMER SATISFACTION WITH REGARD TO ALTERNATIVE DELIVERY CHANNELS OF BANKS WITH REFERENCE TO CHENNAI REGION
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Author(s):
Shwetha Baben
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Keywords:
Alternate Delivery Channels, Impact, Customers, Satisfaction, E-banking
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Abstract:
Alternate Delivery Channels Are The On Growing Sector In The Banking Industry. These Services Have Not Only Enhanced The Satisfaction Level Of Customers, But Reduced The Processing Time And Transaction Time In Banking. The Efficiency Of Banks In Terms Of
Other Details
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Paper id:
IJSARTV4I422193
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Published in:
Volume: 4 Issue: 4 April 2018
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Publication Date:
2018-04-01
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